We are looking for a Principal Customer Success Manager to provide proactive, high-touch strategic consulting to our upper Mid-market customers.
Requirements
- 5+ years of mid-market or enterprise account management experience
- Excellent program management skills
- Ability to own customer projects from scoping & planning through to implementation and measuring success
- Experience managing customer relationships through Salesforce, Gainsight or similar CRMs and experience using email marketing platforms and E-Commerce platforms
- Ability to adapt to change and working in a fast-paced environment
Benefits
- Annual cash bonus plan
- Variable compensation (OTE) for sales and customer success roles
- Equity
- Sign-on payments
- Comprehensive range of health, welfare, and wellbeing benefits
Follow us on social media